Warranty Agreement

Warranty Statement

Limited Warranty. Dumax TV warrants to you that, for a period of 90-days from the date of the purchase by the original end-user purchaser the Warranty Period your Dumax TV Product and the Accessories will be substantially free of hardware defects in materials and workmanship under normal use. Your exclusive remedy and Dumax TV entire liability under this warranty will be for Dumax TV at its sole option to repair or replace the Product or Accessories or refund your purchase price less any rebates. This limited warranty extends only to the original end-user purchaser.

Dumax TV Warranty Policy Procedures:

1- Get RMA Number from Dumax TV

If a defect arises during the Warranty Period, contact Dumax TV Support as set forth on www.dumaxtv.com in order to obtain a Return Material Authorization (RMA) number, if applicable. BE SURE TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. 2- Return the RMA Unit to Dumax TV:

If you are requested to return the Product, mark the RMA number clearly on the outside of the package and include a copy of your original proof of purchase. You are responsible for shipping defective product to Dumax TV. 3- Terms and conditions to avail the warranty:

If the new unit you purchased from our website has a hardware fault and does not work on arrival, Dumax TV will replace the box at no cost and will pay the shipping both ways.

If there is a hardware or software fault with in the warranty period of 90 days, Dumax TV will fix or replace the unit with the refurbished at no cost. You are responsible for shipping defective product to Dumax TV. Dumax TV pays for shipping from Dumax TV back to you only.

If there is a hardware or software fault with in the warranty period of 90 days, Dumax TV will fix or replace the unit with the refurbished at no cost. You are responsible for shipping defective product to Dumax TV. Dumax TV pays for shipping from Dumax TV back to you only.

If the hardware is damaged in any way (warranty void, tampered with or anything broken), no warranty will be honored. If you want the broken unit back, you will pay for shipping from Dumax TV to you and an inspection fees of $50.

In case You send us a working product without any issues during the warranty period, Dumax TV will charge you $50 as inspection fees. You are responsible for shipping defective product to Dumax TV. Dumax TV pays for shipping from Dumax TV back to you only.

Customers located outside of the United States of America and Canada is responsible for all shipping and handling charges.

After 90 days , or if you do not have proof of purchase, no matter when you purchased the product, the service of the Dumax TV Box will not be free of cost. In that case, you are required to pay for shipping the defective product back to Dumax TV and also pay for shipping from Dumax TV back to you along with the service charges.

Limitation on Warranty. This warranty does not apply: (a) to damage caused by use with non- Dumax TV products; (b) to damage caused by accident, misuse, being subjected to abnormal physical or electrical stress, or other external causes; (c) to damage caused by operating the product outside the permitted or intended uses described by Dumax TV; (d) if the product has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Dumax TV; (e) to a product or part that has been modified, except by Dumax TV; (f) to consumable parts, such as batteries; (g) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports, that does not otherwise affect the product functionality or materially impair your use; (h) if any Dumax TV serial number has been removed or defaced; or (i) if the warranty sticker has been removed or altered.

Warranty Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED WITH ALL FAULTS. EXCEPT AS SPECIFIED ABOVE IN THIS SECTION, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, NON-INTERFERENCE, ACCURACY OF INFORMATIONAL CONTENT, OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED BY DUMAX TV, ITS SUPPLIERS AND LICENSORS. DUMAX TV DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE, THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SOFTWARE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTY SET FORTH ABOVE FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU Limitation of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE OR OTHERWISE, IN NO EVENT WILL DUMAX TV, ITS SUPPLIERS OR LICENSORS BE LIABLE FOR ANY LOST REVENUE, PROFITS, OR LOST OR DAMAGED DATA, BUSINESS INTERRUPTION, LOSS OF CAPITAL, PERSONAL INJURY OR FOR CONSEQUENTIAL, SPECIAL, INDIRECT, INCIDENTAL, OR PUNITIVE DAMAGES OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SOFTWARE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF DUMAX TV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall the total liability of Dumax TV, its suppliers and licensors to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

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