Terms & Conditions

TERMS OF PURCHASE, LICENSE AGREEMENT AND WARRANTY STATEMENT

PLEASE READ THESE TERMS OF PURCHASE, LICENSE AGREEMENT AND WARRANTY STATEMENT (AGREEMENT) CAREFULLY BEFORE USING YOUR DUMAX TV PRODUCT. FOR THE PURPOSES OF THIS AGREEMENT, & DUMAX TV PRODUCT & IS THE DUMAX BOX AND THE & ACCESSORIES & ARE THE CABLES, POWER ADAPTOR, REMOTE CONTROL THAT CAME WITH THE DUMAX TV PRODUCT. THIS AGREEMENT IS THE LEGAL AGREEMENT BETWEEN YOU AND DUMAX TV. DUMAX TV GOVERNING YOUR USE OF THE DUMAX TV PRODUCT, THE SOFTWARE (INCLUDING THE EMBEDDED DUMAX TV SOFTWARE AND THIRD PARTY SOFTWARE) THAT CAME INSTALLED ON THE DUMAX TV PRODUCT AND ANY UPDATES, UPGRADES, BUG FIXES OR MODIFIED VERSIONS THERE TO SOFTWARE AND RELATED DOCUMENTATION. BY USING YOUR DUMAX TV PRODUCT, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU ARE NOT GRANTED ANY RIGHTS IN THE SOFTWARE, AND YOU SHOULD NOT USE THE DUMAX TV PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT AND YOU HAVE NOT USED THE DUMAX TV PRODUCT AND ARE THE ORIGINAL END USER PURCHASER OF THE DUMAX TV PRODUCT, YOU MAY RETURN THE UNUSED AND UNDAMAGED DUMAX TV PRODUCT IN ITS ORIGINAL PACKAGING WITH ALL ACCOMPANYING SOFTWARE AND DOCUMENTATION AND OTHER ITEMS TO THE PLACE WHERE YOU OBTAINED IT WITHIN 14 DAYS AFTER PURCHASE FROM DUMAX TV FOR A REFUND ACCORDING TO THE REFUND POLICY STATED BELOW.

(a) Subject to the terms of this Agreement, Dumax TV grants you a nonexclusive, nontransferable right to use the Software solely on a single Dumax TV Product on which it was originally installed. (b) General Limitations. This is a license, not a transfer of title, to the Software, for use only under the terms of this Agreement. Dumax TV retains ownership of all copies of the Software, and Dumax TV reserves all rights not expressly granted to you. The rights granted herein are limited to Dumax TV intellectual property rights in the Software and do not include any other patents or intellectual property rights. Except as and only to the extent expressly permitted in this Agreement or by applicable law, you may not copy, recompile, reverse engineer, disassemble, and attempt to derive the source code of, modify, or create derivative works of the Software or any part thereof. Any attempt to do so is a violation of the rights of Dumax TV and its licensors.

Certain software libraries and other third party software included in the Software are free or open source software and are subject to separate license terms Open Source Software Such Open Source Software is distributed WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Certain Open Source Software has been or may be made available by Dumax TV on its web site. Dumax TV is not obligated to provide any warranty, maintenance, technical or other support for the resultant modified Dumax TV Software or its use on Dumax TV Products. Consent to Use of Data

You agree that Dumax TV and its subsidiaries may collect, use and disclose personally identifiable and anonymous technical and other information to facilitate the provision of software updates, upgrades or bug fixes, product support and for other reasons. Dumax TV shall use customer information in accordance with its Privacy Policy, which can be found at http://www.dumaxtv.com/privacypolicy and which may be modified by Dumax TV at any time for any reason and which is incorporated here by reference. By using the Software, you agree to the latest terms of Dumax TV Privacy Policy.

The Software may enable access to Dumax TV Service. By using this Software in connection with the Dumax TV Service, you agree to and must comply with the latest terms of use for the Dumax TV Service.

Refund Policy

Refund Policy (Only applies to customers who bought their box from www.dumaxtv.com)

If you are the original purchaser of the Dumax TV Product and you are not satisfied with the Dumax TV Product, you may email us at SUPPORT@DUMAXTV.COM for a Return Material Authorization (RMA) request within forteen (14) days of receiving the product. Please include your original DUMAX TV order number and order date in the email. Dumax TV will then provide you with an RMA number and address where you may send the Dumax TV Product. Product should be undamaged and in the original packaging, including all accessories. If you are eligible for refund, 20% of your actual amount will be deducted from the original purchase price including any sales tax and excluding any costs of shipment and handling. If you return the product in bad condition or missing items we will charge you additional fees.

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